Open communication is very important in the workplace, and it is no different between parents and nannies.  Poor communication can create a negative work environment where both people feel frustrated. Establishing an open and honest way to communicate allows you to create a happy and healthy environment at home. It really comes down to being clear on expectations, listening actively and choosing the right words.

Here are some easy and practical tips that can help you strengthen your communication.

1. Setting expectations upfront. Communication starts right from the interview stage. Its important that both sides have a chance to express their expectations upfront.
2. Focus not only on what you say, but how you say it. Think before you speak, don’t speak over each other and start with the positives first. This will keep the conversation heading in the right direction.
3. Chose the right communication medium. With so many means of communicating – emails, texts, WhatsApp etc. It is important to choose the right way to communicate. For important topics face to face communication can allow you to read the other person’s body language or facial expression and avoid confusion.
4. Tackle issues early. It is good to let strong emotions pass before starting a discussion, however waiting too long to address issues also allows tension to build up. Stay calm and you will have a more productive conversation.
5. Remain approachable. If a nanny or a parent feels the other person is friendly and willing to listen, they are more likely to approach difficult topics with you directly.